Tpas – EDI for Involved Customers Workshop

Screenshot of Zoom call attendees enjoying Tpas EDI for Involved Customer Training delivered by Positive About Inclusion CIC

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"I found this workshop incredibly useful. It really broadened my perspective and this session offered some valuable insights."

Our Directors have a long history of working in social housing and supporting residents and teams from social housing providers to design and deliver inclusive services for the communities they serve. The latest stage in our long-standing strategic partnership with Tpas England saw the design and delivery of a resident equity, diversity and inclusion workshop.

Tpas is a not-for-profit organisation that champions tenant involvement and effective engagement between landlords and tenants. They work across England to promote best practices in resident involvement, offering training, consultancy, and accreditation services to housing associations, councils, and tenant groups.

For this online tea time session, we were joined by an enthusiastic and brilliant bunch of social housing residents and colleagues, representing organisations from across the country, namely Blackpool Coastal Housing, East Devon District Council, Cross Keys Homes and Ashford Borough Council.

Our EDI for Involved Customers workshops provide a safe space for everyone to:

🔍 Explore each element of the EDI acronym and why each is important, especially in the context of resident involvement and engagement

🧰 Learn practical skills, tips, tools and techniques to create and sustain an inclusive engagement environment

💯 Collaborate on ways to turn the learning into positive and meaningful action through engaging activities and discussion

“I found this workshop incredibly useful. It really broadened my perspective and this session offered some valuable insights. I am confident now I can apply what I learned to both my personal life and my role on the panel.”

EDI for Involved Customers workshop attendee

If this sounds like something that would benefit your involved residents and the colleagues who support them, upcoming dates for delivery during 2025 include 5th August, 9th September and 3rd December and more details can be found here.

Ready to learn more?

With over 50 years of combined experience, we’re the right choice to start you on your inclusion journey.

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