Tpas – Delivering Engaging Training for Tenants and Staff

The image shows the logo for Tpas the Tenant Participation Advisory Service

Share this page:

“Informative and effective in equipping me with equality, diversity and inclusion knowledge.”

At a Glance

Working in partnership with Tpas, the national tenant engagement experts, Positive About Inclusion deliver a programme of equality, diversity and inclusion training for social housing sector tenants and staff.

About the Client

Tpas have been championing tenant engagement in England since 1988. As a membership organisation for social housing providers and local authorities they deliver a range of consultancy services, training and events to support organisations’ engagement with their tenants and residents.

Challenges and Objectives

Positive About Inclusion were commissioned to design and deliver equality, diversity and inclusion training in response to feedback from their members about a lack of confidence with this agenda. This training needed to be flexible and accessible for mixed groups of people from multiple organisations as well as being able to be tailored to an individual organisation reflecting their vision and values.


By designing and delivering an engaging series of workshops and using games as a tool to embed learning we were able to ensure full participation. By creating a safe space for open discussion we maximise the learning opportunity gained through the sharing of first hand lived experience.

“Informative and effective in equipping me with equality, diversity and inclusion knowledge.”

Recent course attendee


Measurements taken on the levels of confidence of participants at the beginning and again at the end of the sessions continue to show significant progression being made by attendees. Tpas continue to receive really positive feedback following every session delivered.

“The course instructors absolutely brilliant in delivering it.”

Recent course attendee

Ready to learn more?

With over 50 years of combined experience, we’re the right choice to start you on your inclusion journey.

You may also like:

SFHA – Awareness Raising and Action Planning

SFHA – Awareness Raising and Action Planning

“The team at SFHA found the sessions really useful….. I can’t recommend these sessions highly enough!”
Louise Moules, Director of Operations and Membership, Scottish Federation of Housing Associations