At a Glance
Positive About Inclusion was commissioned by settle to design and deliver an engaging half-day workshop for senior leaders within the organisation, to help the group to consider their role both as individuals and as a collective in embedding and sustaining an inclusive culture.
About the Client
In 2003 the council homes in North Hertfordshire were transferred to a new housing association with the aim of improving tenants’ homes and creating the capability to build more affordable housing. In 2018 that housing association became settle. As the name suggests, settle want their customers to be able to settle – to find somewhere they can establish themselves, create a life, a community and prosper. settle are committed to getting the basics right, creating a great customer experience and delivering new homes to meet local needs. They focus on neighbourhoods, helping with employment and support and by tackling loneliness.
Challenges and Objectives
settle required a session that challenged members of their leadership team to think about what an inclusive culture looked like for their organisation and to reflect on their roles and responsibilities as individual members and also as a collective. The workshop needed to be bespoke, to align with their vision and values and their EDI progress made so far.
Solution
We designed and delivered a fast-paced and engaging 3 hour workshop, delivered in person at settle’s Letchworth Garden City office. The interactive workshop included a range of activities which prompted discussion and the final activity challenged participants to reflect on the learning and insight obtained from the session to agree next steps and a personal pledge.
Impact
Those in attendance really enjoyed the session and the opportunity it provided to update their understanding and to reflect on their roles and responsibilities. Participants left with a renewed sense of purpose and enthusiasm and a personal commitment to support settle on their journey to inclusivity. The feedback received showed that 100% of attendees felt more confident about equality, diversity and inclusion having attended the session and 100% rated their knowledge post attendance to be higher than before.
“From speaking to a few of the group, I think they loved the dynamic and atmosphere created in the session and said it was spot on as they felt comfortable to open up. They also appreciated coming away from it with something to consider for the longer term.”
Meleeshea Perera, settle
