At a Glance
Veterans at Ease approached Positive About Inclusion to design and deliver a series of bespoke training sessions for all of their staff. The organisation asked for the training to be aligned to their values and to focus on appropriate attitudes and behaviours.
About the Client
Veterans at Ease is the North East’s leading Military Mental Health Charity, committed to helping Veterans, Reservists, Serving Military Personnel and their families deal with Post-Traumatic Stress Disorder (PTSD) and other combat stress-related issues.
The charity provide NLP therapy and support funded in part from their charity shops located across the North East region.
Challenges and Objectives
The client asked for asked for the training to be enjoyable and informal whilst challenging participants to reflect on their attitudes and behaviours and how these aligned with the Veterans at Ease values.
“Very good format of session and well presented. It was a good way of getting the information across.”
Training session participant
Solution
We created a two part session. The first part covered the essentials, the value of authenticity, role modelling the right behaviours and how to challenge inappropriate behaviours. It also covered why language matters, how to be an ally and flipping unconscious bias to conscious competence. The second part of the session was an interactive board game ‘Game of Homes’ created to embed the learning from the first part of the session with a competitive edge.
“It was a very instructive training session and I learnt new terminology.”
Training session participant
Impact
The training session were well received with a high level of participant engagement. Feedback collected at the end of the sessions showed that participants rated the training 9.6 out of 10 in terms of how much they enjoyed the sessions and 9.4 out of 10 in terms of how much more confident they felt about equality, diversity and inclusion.
“Of all the diversity training I have done over the years and there were many when I worked for the Police as a CSI this was by far the best and in the short space of time it took was by the far the best training on this subject I have had. Well done and thank you.”
Garreth Murrell, CEO, Veterans at Ease
